THIS SITE IS THE PROPERTY OF GUNTHER PARIS, 21 BIS RUE PIERRE LEROUX 75007 PARIS, FRANCE, 848 783 718 R.C.S Paris.
PRICES ARE SHOWN IN (€) EUROS. PRICES DO NOT INCLUDE SERVICE, PAYMENT AND DELIVERY CHARGES.
WE ACCEPT PAYMENT VIA VISA, MASTERCARD ANDPAYPAL. ALL OTHER CREDIT CARDS, INCLUDING AMERICAN EXPRESS CAN BE USED AT CHECKOUT VIA PAYPAL. PLEASE NOTE ONLY ONE (1) FORM OF PAYMENT METHOD MAY BE USED ON A SINGLE ORDER.
3. ORDER CONFIRMATION
ONCE YOUR ORDER HAS BEEN PLACED AN ORDER CONFIRMATION WILL BE SENT TO THE EMAIL ADDRESS PROVIDED AT CHECKOUT. THE ORDER CONFIRMATION ACTS AS AN INVOICE AND INCLUDES YOUR ORDER NUMBER AND ALL RELEVANT DETAILS.
ONCE YOU RECEIVE THIS CONFIRMATION YOU WON’T BE ABLE TO MODIFY OR CANCEL YOUR ORDER.
4. PERSONAL INFORMATION
ALL INFORMATION SHARED WITH GUNTHER WHEN PLACING AN ORDER IS CONFIDENTIAL. WE USE SECURE SYSTEMS IN ORDER TO INSURE THAT DETAILS PERTAINING TO YOUR ACCOUNTS REMAIN PRIVATE.
5. SHIPPING & DELIVERY
GUNTHER PARIS SHIPS ALL OVER THE WORLD AND PROVIDE ALL PACKAGES WITH A TRACKING NUMBER.
ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL UPDATE WITH SHIPPING DETAILS ALONG WITH THE ASSOCIATED TRACKING NUMBER. YOU MAY FOLLOW THE LINK IN THE EMAIL TO CHECK THE ESTIMATED ARRIVAL OF YOUR ORDER.
FREE SHIPPING ON ORDERS OVER 300 EUROS.
YOUR ORDER WILL BE DISPATCHED WITHIN 1-2 BUSINESS DAYS FROM THE DAY THE ORDER IS PLACED.
WHEN YOU YOUR ORDER IS DISPATCHED, YOU WILL RECIEVE A SHIPPING CONFIRMATION EMAIL.
PLEASE BE AWARE THAT ALL SHIPPING OUTSIDE OF EUROPE MAY BE SUBJECT TO INTERNATIONAL CUSTOMS FEE’S AT THE RECEIVERS EXPENSE. ALL CUSTOMERS AGREE TO PAY IN FULL FOR ALL ITEMS BEFORE SHIPMENT IS RECEIVED.
ALL ORDERS ARE SHIPPED FROM PARIS, FRANCE VIA DHL EXPRESS. THEREFORE, THE DELIVERY TIME WILL BE MOSTLY 2 BUSINESS DAYS.
FRENCH ORDERS WILL BE DELIVERED WITHIN 24 HOURS FROM THE DAY YOU RECEIVE SHIPPING CONFIRMATION.
EUROPE ORDERS WILL BE DELIVERED WITHIN 1-2 DAYS FROM THE DAY YOU RECEIVE SHIPPING CONFIRMATION.
OUTSIDE EUROPE WILL BE DELIVERED WITHIN 2-3 DAYS FROM THE DAY YOU RECEIVE SHIPPING CONFIRMATION.
SOME DELAYS MAY OCCUR DURING BUSY PERIODS, PUBLIC HOLIDAYS AND SEVERE WEATHER CONDITIONS.
TO RETURN A PURCHASE, YOUR ITEMS MUST MEET THE FOLLOWING CONDITIONS:
BE RETURNED WITHIN 14 DAYS OF YOUR DELIVERY DATE
BE IN ITS ORIGINAL, UNUSED, UNALTERED AND UNWASHED CONDITION
BE RETURNED WITH ORIGINAL TAGS AND PACKAGING
ONLY 1 EXCHANGE IS PERMITTED. AFTER THE EXCHANGE ALL SALES FINAL.
AS GUNTHER ADOPTS SUSTAINABLE AND ECO-FRIENDLY PRACTICES, YOUR PACKAGE WILL NOT BE SHIPPED WITH ANY PAPER INVOICES OR RETURN SLIPS. INSTEAD, WE ASK THAT YOU REQUEST YOUR RETURN ELECTRONICALLY BY ACCESSING YOUR GUNTHER ACCOUNT ORDER HISTORY.
FREE RETURNS FROM FRANCE
YOUR RETURNED ITEM MUST ARRIVE AT GUNTHER NO LATER THAN 28 DAYS AFTER YOUR DELIVERY DATE. PLEASE NOTE, RETURN LABEL MUST BE REQUESTED WITHIN 14 DAYS OF RECEIVING YOUR ORDER. WE RECOMMEND THAT YOU SHIP YOUR RETURN WITHIN ONE WEEK OF RECEIVING YOUR RETURN LABEL TO ENSURE THAT IT ARRIVES AT GUNTHER WITHIN THE DESIRED TIME.
SIMPLY NAVIGATE TO YOUR ACCOUNT’S ORDER HISTORY PAGE TO REQUEST A PREPAID RETURN LABEL. RETURN INSTRUCTIONS WILL BE INCLUDED.
WE ARE UNABLE TO OFFER EXCHANGES AT THIS TIME, HOWEVER WE DO ACCEPT RETURNS. WE ASK THAT YOU RETURN THE ORIGINAL MERCHANDISE FOR A REFUND AND PROCEED TO PLACE A NEW ORDER FOR THE APPROPRIATE ITEM.
A REFUND WILL BE ISSUED BACK TO YOUR ORIGINAL PAYMENT METHOD WITHIN 5 BUSINESS DAYS OF RECEIVING YOUR RETURN. ONCE YOUR REFUND HAS BEEN PROCESSED, A REFUND CONFIRMATION WILL BE SENT TO THE EMAIL ADDRESS PROVIDED AT CHECKING OUT. YOUR FINANCIAL INSTITUTION MAY REQUIRE ADDITIONAL TIME TO PROCESS THE REFUND TO YOUR ACCOUNT.
PLEASE NOTE THAT ORIGINAL SHIPPING FEES ARE NOT REFUNDABLE.
IF YOU HAVE ANOTHER QUESTION, SEND US AN EMAIL DIRECTLY AT CONTACT@GUNTHERPARIS.COM
GUNTHER PARIS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. GUNTHER PARIS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. GUNTHER PARIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GUNTHER PARIS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY GUNTHER PARIS SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST GUNTHER PARIS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
AT GUNTHER PARIS, YOU HAVE CONTROL OVER YOUR PERSONAL INFORMATION. AS A CUSTOMER, YOU MAY ACCESS YOUR ACCOUNT AT ANY TIME BY LOGGING INTO YOUR ACCOUNT ONLINE.
YOU CAN ALSO REQUEST THAT YOUR ACCOUNT BE DELETED BY FOLLOWING THE INSTRUCTIONS SENDING US AN EMAIL. AT THIS POINT, YOUR ACCOUNT WILL BE DELETED AS SOON AS ANY OUTSTANDING ISSUE, SUCH AS YOUR RIGHT TO RETURN MERCHANDISE ACCORDING TO OUR RETURN POLICY, IS RESOLVED.
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